A word on the ‘open letter’ at BGR.com

This is in reference to the articles here. It’s a modified (edited for readability, minor corrections and rewording) re-post of my comment to the most recent of them.

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I had to take a step back here. If I saw this on Ars Technica, Wired – hell, even CNet or ZDNet — I would believe it. So why do I question the veracity because I’m seeing it on BGR?

I realized that it is a matter of reputation. You can trust that when Ars Technica states a source is verified, it has been verified. The same with the others. Because they run like news organizations and not blogs. Reports are typically well researched and contain verifiable factual information. In cases where we must accept their word for it, it’s repeatedly been proven correct over time.  (Note: this applies to what’s reported in the “news” areas of these sites, and not opinion/blog.)  When information is incorrect, they publish corrections and/or retractions.

Contrast this to BGR – they’ve a middling-to-decent track record with getting the scoop on various device leaks, but beyond that they report only rumors, analyst speculation, and unverifiable ‘exclusives’ as news.  When they post something that’s later proven wrong, you’ll seldom if ever see them acknowledge this.

Given this rather well-known (in tech blog circles) lack of reputation, I have a hard time believing that a highly placed executive wishing  to write an anonymous ‘open letter’ or even send emails supporting such an open letter would actually send them here to BGR  as opposed to an actual news organization.     I am not saying it didn’t happen – only that it raises at least the shadow of a doubt.

The choice of where these purported employees sent the letters will always cause that legitimacy to be called into question. Even if they are real – and certainly the first of them raised some potentially valid points – they can never be taken quite seriously because they were first published at bgr.com as “exclusives”.

I’m not saying these letters are fake – I really don’t know if they are.  But then – that’s my point.  I don’t know, and BGR doesn’t have the proven track record that will let me trust their assertion.  They haven’t earned the credibility required.

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  • John R

    Fair play, Mark.

    And seriously, these additional letters appear to be disgruntled employee rants rather than anything else.

    What are these letters really aiming to accomplish?

    • http://marcparadise.com/ Marc Paradise

      I’m trying to avoid getting into the content as there are a few things which appear inconsistent with the background of the letters – but it really is only speculation, it’s not provable one way or the other. That’s what’s so frustrating.

      I will say that when I first saw today’s letters me initial reaction was … “So? That’s just life in almost any large corporation”.

  • https://staktrace.com/ Kartikaya Gupta

    FWIW, I’m a former RIM employee and I believe the letters were written by RIM employees. BGR is the site that most RIM employees rely on for news about RIM. I know it sounds ridiculous, but the company is pretty secretive internally, and BGR usually has the scoop before things are announced internally. BGR largely got its start with news on BlackBerry devices, and it has a special place in the heart of most RIM employees. It makes sense to me that of all the news/blog sites out there, BGR would be the one chosen to air these letters.

    • http://marcparadise.com/ Marc Paradise

      Fair enough and thanks for posting.

      I know that BGR’s origins are definitely BlackBerry centric; and I don’t actually feel that there’s a strong bias against RIM there now. While they report negative news about RIM, they’re hardly alone and they don’t inject commentary that makes it seem worse than it is.

      What bugs me is the ratio of hard, verifable news (about anything, not just RIM) to everything else. That’s what makes it hard to accept almost any legit news from there.

      I really wouldn’t be surprised if it was a legit letter, and certainly a vote of confidence from a former employee helps. I just wish BGR had enough of a reputation for solid reporting that the question didn’t need be raised to begin with.